Privacy policy

🔐 Privacy Policy

Body Alliance Shop

Last updated: 12/29/2025

Body Alliance Shop values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

 


 

Information We Collect

When you visit or make a purchase from our store, we may collect the following information:

Personal Information

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

Payment information is processed securely through third-party payment providers. We do not store or have direct access to your full payment card details.

 


 

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate order updates and support messages via email, text message, or phone call

  • Provide customer support

  • Arrange shipping and delivery

  • Process returns and refunds

  • Prevent fraud and unauthorized transactions

  • Comply with legal and regulatory requirements

 


 

Third-Party Services & Fulfillment

Body Alliance Shop works with third-party service providers, including payment processors, shipping carriers, and fulfillment partners, to operate our store and deliver products.

These third parties receive only the information necessary to perform their services and are required to handle your data in accordance with applicable privacy and security standards.

We do not sell, rent, or trade your personal information.

 


 

Communication Consent

By providing your contact information and placing an order, you consent to receive transactional communications related to your purchase, including order confirmations, shipping updates, delivery notifications, and customer support messages via email, SMS, or phone call.

You may opt out of marketing communications at any time by following the unsubscribe instructions provided in our messages.

 


 

Essential Technologies & Site Data

Our store uses essential technologies provided by Shopify to operate the website, process orders, and maintain security. These technologies may collect basic technical information such as IP address and device type.

This information is used solely to ensure proper website functionality, security, and performance.

 


 

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

 


 

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders

  • Provide customer support

  • Meet legal, accounting, or regulatory obligations

 


 

Your Rights

Depending on your location, you may have the right to:

  • Request access to the personal information we hold about you

  • Request corrections to your information

  • Request deletion of your personal information, subject to legal requirements

To exercise these rights, please contact us using the information below.

 


 

Children’s Privacy

Body Alliance Shop does not knowingly collect personal information from individuals under the age of 13. If such information is identified, we will take appropriate steps to delete it.

 


 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the website constitutes acceptance of those changes.

 


 

Contact Information

For questions or concerns regarding this Privacy Policy, please contact us at:

📧 Email: shanley@bodyalliance.org
📞 Phone/Text: ‪(702) 337-3167‬