🔐 Privacy Policy

When you visit our website or make a purchase, we may collect the following information:

• Name
• Billing and shipping address
• Email address
• Phone number

Payment information is processed securely through third-party payment providers. We do not store or have direct access to your full payment card details.

• Process and fulfill orders
• Communicate order updates and support messages via email, text message, or phone call
• Provide customer support
• Arrange shipping and delivery
• Process returns and refunds
• Prevent fraud and unauthorized transactions
• Comply with legal and regulatory requirements

Body Alliance Shop works with third-party service providers, including payment processors, shipping carriers, fulfillment partners, and platform providers (such as Shopify), to operate our store and deliver products.

These third parties receive only the information necessary to perform their services and are required to handle your data in accordance with applicable privacy and security standards.

We do not sell, rent, or trade your personal information.

By providing your contact information and placing an order, you consent to receive transactional communications related to your purchase, including:

• Order confirmations
• Shipping updates
• Delivery notifications
• Customer support messages

These communications may be sent via email, SMS, or phone call. You may opt out of marketing communications at any time by following the unsubscribe instructions provided.

Our store uses essential technologies and services provided by Shopify and related partners to operate the website, process orders, and maintain security.

These technologies may collect basic technical information such as IP address, browser type, device type, and site interaction data. This information is used solely for website functionality, performance, and security.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to:

• Fulfill orders
• Provide customer support
• Meet legal, accounting, or regulatory obligations

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Request deletion of your personal information, subject to legal requirements

To exercise these rights, please contact us using the information provided below.

Body Alliance Shop does not knowingly collect personal information from individuals under the age of 13. If such information is identified, we will take appropriate steps to delete it.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the website constitutes acceptance of those changes.